Welcome to PropVerify360 UK LTD (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (propverify360.uk) and our AI-powered property document verification and Smart Land Records SaaS platform (collectively, the “Services”).
As a UK-incorporated company dealing with cross-border property transactions, we operate in full accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner’s Office (ICO) as a data controller.
2. Information We Collect
Given the nature of property document verification, we treat all uploaded documents as containing personal data by default. We may collect and process the following data about you:
Identity and Contact Data: Name, email address, phone number, and professional details (for B2B clients such as solicitors and developers).
Document Data: Information contained within uploaded property documents, including title deeds, transfer certificates, allotment letters, revenue records, national identity numbers (e.g., CNIC), and signatures.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform information when you access our Services.
Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
3. How We Use Your Information
We use the information we collect strictly for the following purposes:
To Provide the Services: To perform OCR extraction, document forensics, and cross-referencing against land records to generate Verification Reports and Certificates of Authenticity.
To Manage the Smart Land Records Database: For our developer clients, to provide a secure, role-based, and auditable repository for ownership records.
To Improve Our Services: We use anonymised, permissioned client data to progressively train and refine our machine learning models and verification accuracy over time.
For Compliance and Legal Obligations: To maintain immutable audit trails and comply with UK AML regulations and other legal requirements.
For Customer Support: To provide technical support, onboarding, and training.
4. Cross-Border Data Transfers
Our Services facilitate cross-border property transactions between the UK and Pakistan. As a result, personal data may be transferred, stored, or processed outside the UK, specifically in Pakistan (e.g., when querying the Smart Land Records Database or engaging with provincial land authorities).
When we transfer your data outside the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards as required by UK GDPR and relevant Pakistani regulatory requirements.
5. Data Security & Retention
We implement data protection by design and by default. Your data is protected using industry-standard security measures, including encryption of documents at rest and in transit. Access to personal data is restricted to employees, contractors, and agents who have a business need to know and are subject to strict confidentiality obligations.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our immutable audit trails are maintained securely to support solicitors’ due-diligence recordkeeping.
6. Your Legal Rights
Under the UK GDPR, you have rights regarding your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent.
To exercise any of these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:
PropVerify360 UK LTD
Email: contact@propverify360.uk
Address: United Kingdom
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
